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Need the full details? Read the return policy.
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Last updated: June 7, 2026
This Privacy Policy explains how Pulse Limited (“Pulse Limited”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data when you visit or make a purchase from https://pulse-limited.com.
This Privacy Policy applies when you use our website, create an account, place an order, contact us, or interact with our services.
Our website address is: https://pulse-limited.com.
Business name: Pulse Limited
Country: Greece / European Union
For privacy-related requests, you can contact us.
We collect personal data only when it is necessary to operate our store, process orders, provide customer support, secure our website, improve our services, or comply with legal obligations.
Depending on how you use our website, we may collect information such as your name and surname, email address, phone number, billing and shipping addresses, account username, password credentials stored in encrypted or hashed form, order details, payment-related information, IP address, browser and device information, approximate location data, website usage data, search terms used on our website, wishlist or favorite product data, messages you send to us, and social login profile information where applicable.
We do not intentionally collect sensitive personal data unless you choose to provide it to us.
We use WooCommerce to operate our online store and manage the shopping, checkout, account, and order process.
When you visit our website, we may collect or process information related to your shopping activity, such as products you viewed, products added to your cart, recently viewed products, cart contents, IP address, browser type, approximate location, shipping address, billing address, and tax or shipping information.
When you place an order, we ask you to provide the information required to complete your purchase, including your name, billing address, shipping address, email address, phone number, payment details, and optional account details such as your username and password credentials stored in encrypted or hashed form.
We use this information to process and deliver your order, send order confirmations and updates, process payments, prevent fraud, calculate taxes and shipping, provide customer support, handle refunds, returns and complaints, create and manage your customer account, improve our store, and send marketing messages only where you have given consent or where permitted by law.
If you create an account, we store your name, email address, billing address, shipping address, and phone number so that future checkout forms can be completed more easily.
We offer payment options through third-party payment providers, including WooPayments, Klarna, PayPal, and credit or debit card payment providers connected through WooCommerce or WooPayments.
When you choose a payment method, certain personal data may be shared with the selected payment provider in order to process the payment, prevent fraud, verify the transaction, and comply with legal obligations. This may include your name, billing address, shipping address, email address, phone number, order total, currency, selected payment method, transaction details, IP address, and fraud prevention information.
We do not store full credit card numbers on our servers. Payment card data is processed securely by the relevant payment provider.
Each payment provider processes personal data according to its own privacy policy and legal obligations. We recommend reviewing the privacy policies of WooPayments, Klarna, PayPal, and any other payment provider you choose at checkout.
To fulfill your order, we may share necessary personal data with trusted fulfillment, production, logistics, and shipping partners, including Printful. These partners assist us with producing, packaging, and delivering products purchased through our store.
We only share the information required to complete the fulfillment and delivery process, such as your name, shipping address, email address, phone number, ordered products, order reference, and delivery details.
For more information about how Printful processes personal data, please refer to the Printful Privacy Policy.
We may use tax and geolocation tools, including WooCommerce Tax and MaxMind geolocation, to estimate taxes, detect your approximate location, apply the correct tax rates, support fraud prevention, and ensure the checkout process works properly.
This may involve processing information such as your IP address, approximate location, billing country, shipping country, and tax-related order information.
This processing is necessary for legal compliance, accurate checkout calculations, fraud prevention, and the proper operation of our store. We recommend reviewing the privacy policies of WooCommerce Tax and MaxMind.
We allow users to register or log in using third-party social login providers, including Google, Facebook, Microsoft, and Apple.
When you use social login, we may receive certain information from the selected provider, depending on your account settings and the permissions you approve. This may include your name, email address, profile picture or avatar, social account identifier, and access token or authentication token.
We use this information to create your account, allow you to log in securely, connect your social login profile with your Pulse Limited account, and improve account security and convenience.
The social login provider may also process your personal data according to its own privacy policy. We recommend reviewing the privacy policy of the provider you choose: Google Privacy Policy, Meta Privacy Policy, Microsoft Privacy Policy, and Apple Privacy Policy.
We use Google Analytics to understand how visitors use our website and to improve the performance, design, content, and customer experience of our store.
Google Analytics may collect information such as pages visited, time spent on pages, device type, browser type, approximate location, referring websites, interactions with our website, IP address or related identifiers, and cookie identifiers.
We use Google Analytics based on your consent where required by law. You can manage or withdraw cookie and analytics consent through our cookie settings, where available, or through your browser settings.
Google processes personal data according to its own privacy policy and Google Analytics Terms.
We use Google reCAPTCHA to protect our website from spam, abuse, automated bots, fake registrations, suspicious login attempts, and fraudulent activity.
reCAPTCHA may collect and process technical data such as your IP address, browser and device information, user interaction data, cookies, and behavioural signals used to determine whether an interaction is human or automated.
This processing helps secure our website and protect both our business and our customers.
Google reCAPTCHA is provided by Google and is subject to Google’s Privacy Policy and Terms.
We may use website search analytics tools, including Search Meter, to understand what visitors search for on our website.
We may collect and store information such as search terms entered on the website, the date and time of the search, search result statistics, and general search activity.
We use this data to improve product discovery, understand customer demand, improve categories, filters and product naming, and identify missing products or content.
Where possible, we use this information in an aggregated way and do not use it to personally identify customers.
Our website may allow users to save products to favorites or wishlists.
If you use this feature, we may store information such as the products added to your wishlist, the date and time products were added, wishlist data connected to your account, and anonymous or aggregated favorite counts.
We use this data to show your saved products in your account, improve the shopping experience, understand which products are popular, and display aggregated “top favorites” or similar product insights.
We may use aggregated wishlist or favorite data without identifying individual users.
We may offer a rewards, loyalty, and referral program that allows customers to earn points, discounts, rewards, or referral benefits.
To operate this program, we may process information such as your account ID, email address, order history, points balance, rewards activity, referral codes, discount usage, and related transaction data.
We use this data to calculate rewards, apply discounts, prevent abuse or fraud, display your rewards balance, and improve the program.
Referral data may be used to track whether a referral link or code resulted in a qualifying action, such as account registration or purchase. We do not sell referral or rewards data to third parties.
If you create an account on our website, we store the personal data you provide in your user profile.
This may include your name, email address, username, password credentials stored in encrypted or hashed form, billing address, shipping address, phone number, order history, wishlist data, and account preferences.
You can view, edit, or delete certain account information at any time through your account area. However, you cannot change your username directly.
Website administrators may access and edit account information where necessary for customer support, order management, security, or legal compliance.
We may use Akismet anti-spam services to protect our website from fake submissions, spam, abuse, and malicious activity.
Akismet may process information such as your IP address, user agent, referrer, site URL, name, email address, username, submitted form content, and other technical data necessary for spam detection.
This data is used for spam prevention, abuse detection, and website security.
For more information about how Akismet processes personal data, please refer to the Akismet privacy and GDPR information.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to check whether your email address is connected to a Gravatar profile.
If a Gravatar profile is connected and displayed on our website, the related profile image may be visible in the relevant account, profile, review, or other website area where avatars are shown.
Gravatar is operated by Automattic and is subject to Automattic’s Privacy Policy.
If you upload images to our website, such as profile photos, return-related photos, or other images submitted through your account or support forms, you should avoid uploading images with embedded location data, such as EXIF GPS data.
Uploaded images may be processed and stored for the purpose for which they were provided, such as displaying your profile photo, reviewing a return request, providing customer support, preventing abuse, or complying with legal obligations.
Visitors to the website may be able to download and extract location data from publicly visible uploaded images.
Our website uses cookies and similar technologies to operate properly, improve user experience, process orders, analyze traffic, remember preferences, and support security.
Cookies may be used to keep products in your cart, remember login sessions and account preferences, process checkout, support fraud prevention, enable analytics, support social login, protect the website through security tools such as reCAPTCHA, display recently viewed products, support wishlist and favorites functionality, operate the Pulse Limited Rewards & Referral Program, and improve cache and performance optimization.
If you visit our login page, we may set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we set cookies to save your login information and display choices. Login cookies typically last for two days, and screen option cookies may last for one year. If you select “Remember Me”, your login may persist for two weeks. When you log out, login cookies are removed.
You can manage or disable cookies through your browser settings. Some parts of the website may not work correctly without essential cookies.
We use caching and performance optimization technologies, including LiteSpeed Cache and QUIC.cloud, to improve website speed, stability, security, and user experience.
Caching may temporarily store copies of website pages or resources. Cache files are temporary and are not accessed by third parties except where necessary for technical support, security, performance, or service operation.
QUIC.cloud services may temporarily process and cache website data to deliver content faster and protect the website. We recommend reviewing the QUIC.cloud Privacy Policy.
Pages on this website may include embedded content such as videos, images, posts, scripts, fonts, maps, or other third-party content.
Embedded content from other websites behaves as if you visited that third-party website directly. These third-party websites may collect data about you, use cookies, embed additional tracking, monitor your interaction with the embedded content, and track your interaction if you have an account and are logged in to that third-party website.
We are not responsible for the privacy practices, content, or data processing activities of third-party websites.
If you choose to receive marketing emails, newsletters, promotions, or product updates, we may use your email address to send you relevant communications.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
We do not send marketing emails without your consent where consent is required by law.
When you contact us for support, we may collect and process information such as your name, email address, order number, message content, attachments or screenshots you provide, and any technical details necessary to investigate the issue.
We use this data to respond to your request, solve problems, process refunds or returns, provide customer support, protect our legal interests, and improve our services.
We process certain personal data to protect our website, customers, payment systems, and business from fraud, abuse, spam, cyberattacks, unauthorized access, and suspicious activity.
This may include information such as your IP address, device and browser information, login attempts, order activity, payment risk signals, reCAPTCHA data, security logs, error logs, and fraud prevention checks.
This processing is based on our legitimate interest in securing our website, protecting our customers, preventing fraud, and maintaining the proper operation of our store.
Members of our team may access the information you provide only where necessary to operate the store and provide our services.
For example, administrators and shop managers may access order details, customer name, email address, billing address, shipping address, phone number, payment status, refund information, customer account details, and support messages.
Our team accesses this information only when necessary to fulfill orders, process refunds, provide customer support, manage the website, prevent fraud, maintain security, or comply with legal obligations.
We may share personal data with trusted third parties that help us operate our website, process payments, fulfill orders, provide security, analyze performance, or comply with legal obligations.
These third parties may include payment providers such as WooPayments, PayPal, Klarna, and card processors; fulfillment and shipping partners; tax calculation services; fraud prevention services; analytics providers such as Google Analytics; security providers such as Google reCAPTCHA; caching and CDN providers such as QUIC.cloud; social login providers such as Google, Facebook, Microsoft, and Apple; anti-spam services such as Akismet; hosting providers; email service providers; and legal, accounting, or compliance advisors where necessary.
We only share personal data where necessary, for the purposes described in this Privacy Policy, and in accordance with applicable law.
Some of our service providers may process personal data outside your country, including outside the European Economic Area.
Where required by applicable data protection laws, we rely on appropriate safeguards such as standard contractual clauses, adequacy decisions, data processing agreements, or other lawful transfer mechanisms.
These safeguards are intended to protect your personal data when it is transferred to or processed in another country.
If you are located in the European Economic Area, we process your personal data under the following legal bases:
Contract:
To process orders, create accounts, deliver products, provide customer support, and manage payments.
Legal obligation:
To comply with tax, accounting, consumer protection, and other legal requirements.
Consent:
For analytics cookies, marketing emails, non-essential cookies, and certain third-party tools where consent is required.
Legitimate interests:
To secure our website, prevent fraud, improve our store, understand customer behavior, manage wishlists, analyze searches, and operate our business efficiently.
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Typical retention periods include:
We may anonymize data instead of deleting it where it is no longer needed to identify you.
Depending on your location and applicable law, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your personal data, request restriction of processing, object to processing based on legitimate interests, withdraw consent at any time, request data portability, request a copy of your personal data, and lodge a complaint with a data protection authority.
You can also request that we erase personal data we hold about you. This does not include data we are required to keep for administrative, legal, accounting, tax, fraud prevention, security, or other legally required purposes.
To exercise your rights, contact us.
You may request deletion of your account by contacting us.
When deleting an account, we may remove or anonymize account data where possible. However, we may retain order records, payment records, invoices, tax data, fraud prevention data, and legal records where required by law.
Our website is not intended for children under the age of 16.
We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us and we will take appropriate steps to delete it where required.
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include secure hosting, SSL/TLS encryption, access controls, security monitoring, anti-spam protection, fraud prevention tools, reCAPTCHA, limited staff access, and regular updates and maintenance.
No website or online service can guarantee absolute security, but we work to protect your personal data using appropriate safeguards.
If you request a password reset, your IP address may be included in the reset email or related security logs.
Some third-party services, such as payment providers, fraud prevention tools, reCAPTCHA, and security systems, may use automated checks to detect fraud, abuse, bots, or suspicious transactions.
These checks may affect whether certain actions are allowed, blocked, reviewed, or flagged for additional verification.
We may update this Privacy Policy from time to time to reflect changes in our website, services, plugins, legal obligations, or business operations.
When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.
We recommend reviewing this page regularly.
For questions about this Privacy Policy or your personal data, please contact us.
The Pulse Limited team.
Last updated: June 7, 2026
This Privacy Policy explains how Pulse Limited (“Pulse Limited”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data when you visit or make a purchase from https://pulse-limited.com.
This Privacy Policy applies when you use our website, create an account, place an order, contact us, or interact with our services.
Our website address is: https://pulse-limited.com.
Business name: Pulse Limited
Country: Greece / European Union
For privacy-related requests, you can contact us.
We collect personal data only when it is necessary to operate our store, process orders, provide customer support, secure our website, improve our services, or comply with legal obligations.
Depending on how you use our website, we may collect information such as your name and surname, email address, phone number, billing and shipping addresses, account username, password credentials stored in encrypted or hashed form, order details, payment-related information, IP address, browser and device information, approximate location data, website usage data, search terms used on our website, wishlist or favorite product data, messages you send to us, and social login profile information where applicable.
We do not intentionally collect sensitive personal data unless you choose to provide it to us.
We use WooCommerce to operate our online store and manage the shopping, checkout, account, and order process.
When you visit our website, we may collect or process information related to your shopping activity, such as products you viewed, products added to your cart, recently viewed products, cart contents, IP address, browser type, approximate location, shipping address, billing address, and tax or shipping information.
When you place an order, we ask you to provide the information required to complete your purchase, including your name, billing address, shipping address, email address, phone number, payment details, and optional account details such as your username and password credentials stored in encrypted or hashed form.
We use this information to process and deliver your order, send order confirmations and updates, process payments, prevent fraud, calculate taxes and shipping, provide customer support, handle refunds, returns and complaints, create and manage your customer account, improve our store, and send marketing messages only where you have given consent or where permitted by law.
If you create an account, we store your name, email address, billing address, shipping address, and phone number so that future checkout forms can be completed more easily.
We offer payment options through third-party payment providers, including WooPayments, Klarna, PayPal, and credit or debit card payment providers connected through WooCommerce or WooPayments.
When you choose a payment method, certain personal data may be shared with the selected payment provider in order to process the payment, prevent fraud, verify the transaction, and comply with legal obligations. This may include your name, billing address, shipping address, email address, phone number, order total, currency, selected payment method, transaction details, IP address, and fraud prevention information.
We do not store full credit card numbers on our servers. Payment card data is processed securely by the relevant payment provider.
Each payment provider processes personal data according to its own privacy policy and legal obligations. We recommend reviewing the privacy policies of WooPayments, Klarna, PayPal, and any other payment provider you choose at checkout.
To fulfill your order, we may share necessary personal data with trusted fulfillment, production, logistics, and shipping partners, including Printful. These partners assist us with producing, packaging, and delivering products purchased through our store.
We only share the information required to complete the fulfillment and delivery process, such as your name, shipping address, email address, phone number, ordered products, order reference, and delivery details.
For more information about how Printful processes personal data, please refer to the Printful Privacy Policy.
We may use tax and geolocation tools, including WooCommerce Tax and MaxMind geolocation, to estimate taxes, detect your approximate location, apply the correct tax rates, support fraud prevention, and ensure the checkout process works properly.
This may involve processing information such as your IP address, approximate location, billing country, shipping country, and tax-related order information.
This processing is necessary for legal compliance, accurate checkout calculations, fraud prevention, and the proper operation of our store. We recommend reviewing the privacy policies of WooCommerce Tax and MaxMind.
We allow users to register or log in using third-party social login providers, including Google, Facebook, Microsoft, and Apple.
When you use social login, we may receive certain information from the selected provider, depending on your account settings and the permissions you approve. This may include your name, email address, profile picture or avatar, social account identifier, and access token or authentication token.
We use this information to create your account, allow you to log in securely, connect your social login profile with your Pulse Limited account, and improve account security and convenience.
The social login provider may also process your personal data according to its own privacy policy. We recommend reviewing the privacy policy of the provider you choose: Google Privacy Policy, Meta Privacy Policy, Microsoft Privacy Policy, and Apple Privacy Policy.
We use Google Analytics to understand how visitors use our website and to improve the performance, design, content, and customer experience of our store.
Google Analytics may collect information such as pages visited, time spent on pages, device type, browser type, approximate location, referring websites, interactions with our website, IP address or related identifiers, and cookie identifiers.
We use Google Analytics based on your consent where required by law. You can manage or withdraw cookie and analytics consent through our cookie settings, where available, or through your browser settings.
Google processes personal data according to its own privacy policy and Google Analytics Terms.
We use Google reCAPTCHA to protect our website from spam, abuse, automated bots, fake registrations, suspicious login attempts, and fraudulent activity.
reCAPTCHA may collect and process technical data such as your IP address, browser and device information, user interaction data, cookies, and behavioural signals used to determine whether an interaction is human or automated.
This processing helps secure our website and protect both our business and our customers.
Google reCAPTCHA is provided by Google and is subject to Google’s Privacy Policy and Terms.
We may use website search analytics tools, including Search Meter, to understand what visitors search for on our website.
We may collect and store information such as search terms entered on the website, the date and time of the search, search result statistics, and general search activity.
We use this data to improve product discovery, understand customer demand, improve categories, filters and product naming, and identify missing products or content.
Where possible, we use this information in an aggregated way and do not use it to personally identify customers.
Our website may allow users to save products to favorites or wishlists.
If you use this feature, we may store information such as the products added to your wishlist, the date and time products were added, wishlist data connected to your account, and anonymous or aggregated favorite counts.
We use this data to show your saved products in your account, improve the shopping experience, understand which products are popular, and display aggregated “top favorites” or similar product insights.
We may use aggregated wishlist or favorite data without identifying individual users.
We may offer a rewards, loyalty, and referral program that allows customers to earn points, discounts, rewards, or referral benefits.
To operate this program, we may process information such as your account ID, email address, order history, points balance, rewards activity, referral codes, discount usage, and related transaction data.
We use this data to calculate rewards, apply discounts, prevent abuse or fraud, display your rewards balance, and improve the program.
Referral data may be used to track whether a referral link or code resulted in a qualifying action, such as account registration or purchase. We do not sell referral or rewards data to third parties.
If you create an account on our website, we store the personal data you provide in your user profile.
This may include your name, email address, username, password credentials stored in encrypted or hashed form, billing address, shipping address, phone number, order history, wishlist data, and account preferences.
You can view, edit, or delete certain account information at any time through your account area. However, you cannot change your username directly.
Website administrators may access and edit account information where necessary for customer support, order management, security, or legal compliance.
We may use Akismet anti-spam services to protect our website from fake submissions, spam, abuse, and malicious activity.
Akismet may process information such as your IP address, user agent, referrer, site URL, name, email address, username, submitted form content, and other technical data necessary for spam detection.
This data is used for spam prevention, abuse detection, and website security.
For more information about how Akismet processes personal data, please refer to the Akismet privacy and GDPR information.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to check whether your email address is connected to a Gravatar profile.
If a Gravatar profile is connected and displayed on our website, the related profile image may be visible in the relevant account, profile, review, or other website area where avatars are shown.
Gravatar is operated by Automattic and is subject to Automattic’s Privacy Policy.
If you upload images to our website, such as profile photos, return-related photos, or other images submitted through your account or support forms, you should avoid uploading images with embedded location data, such as EXIF GPS data.
Uploaded images may be processed and stored for the purpose for which they were provided, such as displaying your profile photo, reviewing a return request, providing customer support, preventing abuse, or complying with legal obligations.
Visitors to the website may be able to download and extract location data from publicly visible uploaded images.
Our website uses cookies and similar technologies to operate properly, improve user experience, process orders, analyze traffic, remember preferences, and support security.
Cookies may be used to keep products in your cart, remember login sessions and account preferences, process checkout, support fraud prevention, enable analytics, support social login, protect the website through security tools such as reCAPTCHA, display recently viewed products, support wishlist and favorites functionality, operate the Pulse Limited Rewards & Referral Program, and improve cache and performance optimization.
If you visit our login page, we may set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we set cookies to save your login information and display choices. Login cookies typically last for two days, and screen option cookies may last for one year. If you select “Remember Me”, your login may persist for two weeks. When you log out, login cookies are removed.
You can manage or disable cookies through your browser settings. Some parts of the website may not work correctly without essential cookies.
We use caching and performance optimization technologies, including LiteSpeed Cache and QUIC.cloud, to improve website speed, stability, security, and user experience.
Caching may temporarily store copies of website pages or resources. Cache files are temporary and are not accessed by third parties except where necessary for technical support, security, performance, or service operation.
QUIC.cloud services may temporarily process and cache website data to deliver content faster and protect the website. We recommend reviewing the QUIC.cloud Privacy Policy.
Pages on this website may include embedded content such as videos, images, posts, scripts, fonts, maps, or other third-party content.
Embedded content from other websites behaves as if you visited that third-party website directly. These third-party websites may collect data about you, use cookies, embed additional tracking, monitor your interaction with the embedded content, and track your interaction if you have an account and are logged in to that third-party website.
We are not responsible for the privacy practices, content, or data processing activities of third-party websites.
If you choose to receive marketing emails, newsletters, promotions, or product updates, we may use your email address to send you relevant communications.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
We do not send marketing emails without your consent where consent is required by law.
When you contact us for support, we may collect and process information such as your name, email address, order number, message content, attachments or screenshots you provide, and any technical details necessary to investigate the issue.
We use this data to respond to your request, solve problems, process refunds or returns, provide customer support, protect our legal interests, and improve our services.
We process certain personal data to protect our website, customers, payment systems, and business from fraud, abuse, spam, cyberattacks, unauthorized access, and suspicious activity.
This may include information such as your IP address, device and browser information, login attempts, order activity, payment risk signals, reCAPTCHA data, security logs, error logs, and fraud prevention checks.
This processing is based on our legitimate interest in securing our website, protecting our customers, preventing fraud, and maintaining the proper operation of our store.
Members of our team may access the information you provide only where necessary to operate the store and provide our services.
For example, administrators and shop managers may access order details, customer name, email address, billing address, shipping address, phone number, payment status, refund information, customer account details, and support messages.
Our team accesses this information only when necessary to fulfill orders, process refunds, provide customer support, manage the website, prevent fraud, maintain security, or comply with legal obligations.
We may share personal data with trusted third parties that help us operate our website, process payments, fulfill orders, provide security, analyze performance, or comply with legal obligations.
These third parties may include payment providers such as WooPayments, PayPal, Klarna, and card processors; fulfillment and shipping partners; tax calculation services; fraud prevention services; analytics providers such as Google Analytics; security providers such as Google reCAPTCHA; caching and CDN providers such as QUIC.cloud; social login providers such as Google, Facebook, Microsoft, and Apple; anti-spam services such as Akismet; hosting providers; email service providers; and legal, accounting, or compliance advisors where necessary.
We only share personal data where necessary, for the purposes described in this Privacy Policy, and in accordance with applicable law.
Some of our service providers may process personal data outside your country, including outside the European Economic Area.
Where required by applicable data protection laws, we rely on appropriate safeguards such as standard contractual clauses, adequacy decisions, data processing agreements, or other lawful transfer mechanisms.
These safeguards are intended to protect your personal data when it is transferred to or processed in another country.
If you are located in the European Economic Area, we process your personal data under the following legal bases:
Contract:
To process orders, create accounts, deliver products, provide customer support, and manage payments.
Legal obligation:
To comply with tax, accounting, consumer protection, and other legal requirements.
Consent:
For analytics cookies, marketing emails, non-essential cookies, and certain third-party tools where consent is required.
Legitimate interests:
To secure our website, prevent fraud, improve our store, understand customer behavior, manage wishlists, analyze searches, and operate our business efficiently.
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Typical retention periods include:
We may anonymize data instead of deleting it where it is no longer needed to identify you.
Depending on your location and applicable law, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your personal data, request restriction of processing, object to processing based on legitimate interests, withdraw consent at any time, request data portability, request a copy of your personal data, and lodge a complaint with a data protection authority.
You can also request that we erase personal data we hold about you. This does not include data we are required to keep for administrative, legal, accounting, tax, fraud prevention, security, or other legally required purposes.
To exercise your rights, contact us.
You may request deletion of your account by contacting us.
When deleting an account, we may remove or anonymize account data where possible. However, we may retain order records, payment records, invoices, tax data, fraud prevention data, and legal records where required by law.
Our website is not intended for children under the age of 16.
We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us and we will take appropriate steps to delete it where required.
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include secure hosting, SSL/TLS encryption, access controls, security monitoring, anti-spam protection, fraud prevention tools, reCAPTCHA, limited staff access, and regular updates and maintenance.
No website or online service can guarantee absolute security, but we work to protect your personal data using appropriate safeguards.
If you request a password reset, your IP address may be included in the reset email or related security logs.
Some third-party services, such as payment providers, fraud prevention tools, reCAPTCHA, and security systems, may use automated checks to detect fraud, abuse, bots, or suspicious transactions.
These checks may affect whether certain actions are allowed, blocked, reviewed, or flagged for additional verification.
We may update this Privacy Policy from time to time to reflect changes in our website, services, plugins, legal obligations, or business operations.
When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.
We recommend reviewing this page regularly.
For questions about this Privacy Policy or your personal data, please contact us.
The Pulse Limited team.
